There
are lots of new features added to Salesforce.com through this summer release
12, but my kudos to below features which I like most.
Known Issues Sites: It is another
milestone in transparency in service; it is already providing all server status
online in trust.salesforce.com, now list of all known issues: http://success.salesforce.com/issues_index
Chatter Messenger: It makes very easy
communicate and IM with our users without stepping out of Salesforce.com
Opportunity Add Product: It is very
small addition – just got added A-Z selection link but lot of use for the
people who all are managing with 1000s of products.
Chatter Answers: It can be added to
Salesforce.com portal and Sites, so using Sites anybody can implement Q&A
publicly in their websites / sites
Console - Live agent: It allows Agents
to connect with customers or website visitors in real time through a Web-based,
text-only live chat, outstanding one!!!
Re- parenting option in Master Detail
relationship – I have gone through lot of issues and some time cannot use
original Master detail relationship functionality because it won’t allow re-parent,
now fgo that freedom, rock on!
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